Privacy Policy

Hamilton East Computer Repairs — Privacy Policy Last updated: April 2026

Who we are Hamilton East Computer Repairs is a sole trader business operated by James Warrington-Burns, based in Hamilton East, New Zealand. We provide computer repair and related services.

What information we collect When you contact us or use our services, we may collect:

  • Your name and contact details (phone number, email address)

  • Your address (for on-site or collect-and-return services)

  • Information about your device and the fault or service requested

  • Payment records

How we use your information We use your information solely to provide and communicate about our services. We do not sell, share, or disclose your personal information to third parties, except where required by law or where necessary to complete your repair (such as ordering parts).

Cookies and website analytics Our website uses Google Analytics 4 (GA4) to help us understand how visitors use the site. GA4 collects anonymised data such as pages visited, time on site, and general location. IP addresses are anonymised by default in GA4 and are not stored. This is done via cookies — small files stored on your device.

We do not use this data to identify you personally. You can opt out of Google Analytics tracking at any time using the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout).

Your rights under the Privacy Act 2020 Under the Privacy Act 2020, you have the right to access the personal information we hold about you, and to request a correction if any of it is inaccurate. To make a request, contact us via the details below.

Data retention We retain your information only for as long as necessary to provide our services and meet our legal obligations (such as tax records). We do not retain device data or personal files beyond the completion of your repair.

Data security We take reasonable steps to protect your information from unauthorised access, loss, or misuse.

Contact If you have any questions or concerns about how we handle your information, please get in touch.

If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner at privacy.org.nz.